Risk-Free Guarantee – 100% Satisfaction or Your Money Back

We want you to love your purchase. If you're not fully satisfied, you can return your order within 60 days for a full refund.

How to Start a Return

Email us at Support@hygreenia.com to request a return.

Returns without prior approval will not be accepted.

Order Cancellations

You can cancel or modify your order within 24 hours of placing it.

After that, your order will begin processing and can no longer be changed.

In rare cases, we may still be able to help if the order hasn’t shipped yet—contact us as soon as possible.

Damaged or Incorrect Items

Please inspect your items as soon as they arrive.

If you receive a damaged, defective, or incorrect item, contact us right away.

We’ll send a free replacement with expedited shipping once your claim is approved.

If it’s outside the return window, reach out—we’ll do our best to help.

Refunds

Once we receive and inspect your return, we’ll notify you of the result.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note your bank or credit card provider may take additional time to process the refund.

Still Have Questions?

Email us at Support@hygreenia.com. We’re happy to help.